At the heart of our service are our wonderful supporters and those who access our services. Our dedicated and passionate team work tirelessly to make sure that people, no matter who they are, feel supported and safe. As part of that commitment, we like to make sure that you are aware of changes that happen in the organisation.
Here is a summary:
What information might we collect about you?
The information we collect about you depends on the service you access from us, for example, we will collect more information about you if you access our therapy services than if you access our training services. The information we collect is appropriate and proportionate to the service you are accessing and we will only collect information for the purposes for which they are used.
How might we collect about you?
The way we collect your data depends on the service(s) you access and the way in which you access them. We collect information that you share with us (or that is given to use by an authorised third party) when you first access the service and thereafter each time you engage with our organisation. In some cases, we may collect and process data from third parties without consent if there is a risk, or potential risk, to your life. As a responsible service, we have secure processes and systems in place to ensure that we protect your personal data regardless of how we collect it.
How will we use the information about you?
The personal information that you supply to us (or is supplied to us by a third party) will be used in a number of ways depending on the service(s) you access.
Who has access to your information?
In most cases, only authorised staff will have access to your information. However, we do sometimes share your personal data to third parties under certain circumstances, primarily, if you have given consent to do so, we have concerns for your safety or if we have a legal obligation to do so. We will never sell or rent your personal information to any third party.
What are your rights?
We will only collect and process information, or send you information about our service, when it is appropriate and justified to do so. However, if you would like a copy of the information we hold about you or would like to be removed from our mailing list, we can do that for you.
What do I need to do?
As always, we would like to thank you all for your continued support.